Why hasn’t Customer Value Management earned the place it deserves?

Why hasn’t Customer Value Management earned the place it deserves?

Everyone agrees CVM is critical. Yet in most Telcos it remains a side-line: treated as a cost center or a simple marketing tool rather than a growth engine.

This is precisely the question that will be addressed by Hichem Abdelhak, VP Telco at Splio, during his session on the Better Future Stage on October 22 at 10:45 AM. A one-hour presentation filled with concrete use cases and performance insights, showcasing the full potential of individuation applied to CVM 🚀