Fintech and Commerce Session: From Experiment to Impact: How AI is Reshaping Fintech

AI is powering innovation and transforming fintech. Research from Accenture confirms Gen AI could deliver an increase in revenues of 4.9% and cost reductions of 7.7% over a 3 year period. AI now has huge strategic focus with up to 16% of technology budgets invested. It is mainstream.We are through the test and learn phase, with real deployments delivering substantial benefits.​

The AI session will delve into the transformative role of AI within the fintech.Bringing together leading experts, innovators, and decision-makers, the session will examine how AI is reshaping financial services across Africa and globally. ​

Key topics will include the use of AI for risk assessment, fraud detection, customer experience enhancement, regulatory compliance, “back office” functionality, as well as powering revenue growth. The session will highlight practical case studies demonstrating AI-driven solutions including digital banking, payments and risk scoring with attendees gaining insights into the challenges and opportunities presented by AI.​

Join us as we explore the use cases and case studies, powered by AI, that are transforming fintech, creating new business models and reshaping industry. Our scope will include:

• Gen AI
• Agentic Commerce
• Risk Scoring
• Alternate data
• Fraud prevention
• Cybersecurity
• Customer service
• UX
• Personalisation
• Operational efficiency
• Regulation
• Trust
• The human impact
• Fintechs journey to build AI capability