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Beyond connectivity: How AI-Powered Networks will build Africa’s intelligent future

Beyond connectivity: How AI-Powered Networks will build Africa’s intelligent future

Alain Maupin, Vice President and Head of Customer Unit East & North Africa at Ericsson Europe, Middle East & Africa

The story of Africa’s digital journey has, for decades, been one of connection. It is a story of sustained effort and tangible progress, extending mobile networks to bring communities online, empower businesses, and support economic transformation across the continent. This foundational work has been monumental, creating a platform for growth that continues to redefine what is possible.

As we look toward MWC Kigali 2026, where Ericsson is proud to be the headline sponsor of the “Intelligent Infrastructure” theme, the next chapter is already taking shape. It is no longer only about connecting people, places, or things, but about enabling intelligence across the network fabric itself. This evolution marks a pivotal shift from a connected Africa to an intelligent infrastructure for Africa, where infrastructure does more than just transmit data; it anticipates, acts on intents, and enables.

The future demands more than coverage. It calls for a smarter, more autonomous, and programmable digital infrastructure, capable of powering the continent’s next wave of innovation. This evolution will be driven by Africa’s uniquely young and dynamic population, and its growing appetite for digital services that can transform societies and economies alike. This is not a distant vision; it is the necessary next step in securing a prosperous, resilient, and self-sufficient digital future for the continent.

The new operational reality: Beyond human-scale management

The networks we are building today are powerful, but they are also profoundly complex. The rollout of 5G, the virtualization of networks capabilities, the explosion of Internet of Things (IoT) devices, and the relentless demand for high-quality data create an operational environment that is fast exceeding human capacity to manage effectively. Every new cell site, every connected sensor, and every gigabyte of data adds a new layer of complexity to an already intricate system.

For Communication Service Providers (CSPs), this complexity creates a trifecta of pressing challenges. First, there is the relentless rise in operational expenditure (Opex), as more manual intervention is required to manage, maintain, and troubleshoot the network. Second, there are the escalating energy costs associated with running this ever-expanding infrastructure, a concern that directly impacts both profitability and sustainability goals.

Finally, there is the constant pressure to guarantee flawless service quality for an increasingly digital society that depends on uninterrupted connectivity for everything from commerce and education to healthcare and public safety. Attempting to manage this new reality with old tools and legacy processes is no longer a viable strategy. This is where Artificial Intelligence ceases to be a buzzword and becomes an essential co-pilot, required to run a reliable, efficient, and profitable network today.

The Autonomous Network: A self-driving future for infrastructure

Imagine a network with a nervous system of its own—one that can sense, predict, and act autonomously to optimize its own performance. Think of it like a self-driving car, constantly scanning the road, anticipating traffic, and rerouting itself for the most efficient and safest journey. This is the tangible promise of an AI-driven autonomous network, and it represents the most significant evolution in network operations in a generation.

This shift is powered by embedding AI and machine learning into every layer of the network, from the core to the radio access network (RAN). It transforms network management from a reactive discipline, focused on fixing problems after they occur, into a proactive and predictive one. Here’s how this new paradigm takes shape:

  • Predictive and proactive operations: AI algorithms continuously analyze vast volumes of network data to detect subtle anomalies and anticipate potential issues before they affect customers. Ericsson’s AI-powered operations enable a shift from reactive to proactive network management—where more than 70% of KPI degradations can be prevented, and incident resolution times are significantly reduced. This transforms maintenance from a reactive, costly fire-drill into a more planned, efficient, and automated operation, ultimately improving network performance and customer experience.
     
  • Intelligent resource allocation and optimization: The network automatically and dynamically adjusts capacity in real-time. It can shift resources to a stadium during a major sporting event, to a business district during peak work hours, or to a residential area in the evening. This ensures a seamless user experience while optimizing the use of valuable network assets and spectrum, preventing congestion before it starts.
  • Radical energy efficiency and sustainability: Crucially for our continent, AI is our most powerful tool for building a sustainable digital economy. By intelligently and selectively powering down parts of the network during low-traffic periods—a practice known as "cell sleep"—AI can significantly reduce energy consumption. This directly tackles a major Opex driver for CSPs and aligns their business goals with a greener, more sustainable future for Africa.

By embedding AI into the core of the network, we are creating an infrastructure that is not only more powerful and resilient but also fundamentally more cost-effective and sustainable. This is not about replacing human expertise but augmenting it, freeing up skilled engineers to focus on innovation and service creation rather than routine maintenance.

The network as an innovation engine: Unleashing Africa’s creativity

For too long, the telecommunications network has been a closed, complex, and monolithic system, difficult for the outside world to interact with. The true monetization of 5G and future networks will come from decisively breaking down these walls and transforming the network into an open, programmable platform for innovation. The goal is to evolve from simply selling connectivity to exposing powerful network capabilities as a service.

Through open network Application Programming Interfaces (APIs), we are giving developers the keys to the kingdom. We are providing them with simple, intuitive tools to build new applications that can directly leverage the network's unique and powerful capabilities—such as guaranteed quality of service, precise location, and enhanced security features. This turns the network itself into a toolbox for creation.

Imagine the possibilities this unlocks for Africa's vibrant and youthful population, where 70% of people in Sub-Saharan Africa are under the age of 30. This demographic represents an unprecedented pool of talent, creativity, and entrepreneurial spirit, ready to build the digital solutions of tomorrow.

  • A logistics startup in Nairobi could use a network API to guarantee a stable, high-bandwidth, low-latency connection for a fleet of delivery drones, ensuring the reliable and safe transport of critical medical supplies to remote clinics.
  • An AgriTech innovator in rural Ethiopia could develop an application that uses precise, network verified location data combined with IoT sensors to enable smart irrigation systems, conserving precious water resources and boosting crop yields for smallholder farmers.
  • A FinTech company in Lagos could create a more secure mobile banking application by using an API to instantly verify that a user's SIM card hasn't been recently swapped, fighting fraud at the network level and building trust in digital financial services.

This is how we move beyond selling data plans and empower CSPs to become true enablers of a thriving digital ecosystem. By offering premium network services that developers and enterprises will value and build upon, we can unleash a wave of homegrown innovation that is built by Africa, for Africa. At the same time, by making these APIs available at a global scale, we position African developers and enterprises on the global innovation map—ensuring that solutions built in Africa can scale beyond borders and contribute to shaping the digital future worldwide.

Co-creating Africa’s intelligent future: A partnership approach

The journey towards an intelligent Africa is not one that any single company, government, or organization can undertake alone. It requires a deep and sustained commitment to partnership and co-creation, bringing together network operators, technology providers, developers, academia, and public sector stakeholders. This collaborative ecosystem is the cornerstone of sustainable digital transformation.

At Ericsson, we see our role as more than just a technology vendor; we are a dedicated partner in this transformation. Our commitment is to provide the AI-powered tools, the open platforms, and the global expertise that will empower Africa’s service providers to build this future. This includes not only our world-class technology but also our deep investment in local skills development and innovation programs.

Building intelligent infrastructure is a direct investment in a more prosperous, inclusive, and sustainable future for the continent. It is the key to unlocking the immense potential of Africa's youth and population, powering its modern industries, and solving some of its most pressing challenges in areas like healthcare, education, and financial inclusion. The foundational infrastructure we build today will directly determine the opportunities of tomorrow.

The road to MWC Kigali 2026 and beyond

The vision for an intelligent infrastructure for Africa is ambitious, but the path forward is clear. It begins with a shared understanding that the connectivity we have built is the foundation, not the final destination. The next phase of our work is to infuse this foundation with the intelligence required to meet the demands of the future.

This means embracing AI-driven automation to run our networks more efficiently and sustainably. It means committing to open, programmable platforms that will unleash the creativity of Africa’s developers and entrepreneurs. And it means fostering a spirit of collaboration to ensure that the benefits of this transformation are shared by all.

The conversation has started, but the real work begins now. The decisions we make and the infrastructure we deploy in the coming years will have a profound impact for decades to come.

Join us at MWC Kigali 2026, where we will showcase these technologies and explore how we can co-create Africa's intelligent future, together. Visit the Ericsson booth to see these solutions in action and continue this vital discussion with our experts. Let us work together to build a network that is not just connected, but truly intelligent.