Future-Ready Telco Growth Strategies: Navigating Africa’s Challenges and Opportunities

Africa’s telecom sector is transforming quickly—shaped by changing customer behavior, OTT adoption, fierce competition, and economic shifts. These dynamics bring financial pressures and real revenue risks, but they also open exciting opportunities for innovation and growth.

In this session, we’ll discuss the region’s biggest hurdles: traffic migrating from traditional channels, volatile pricing, fraud escalation, and rising enterprise expectations. We’ll also highlight where telcos can win—leveraging Africa’s expanding digital economy, new service models, and untapped customer segments. Through data-driven insights and real-world examples, we’ll share practical strategies to manage risk, protect margins, and seize opportunities: from smarter delivery methods and flexible commercial models to bundled services, anti-fraud tools, and region-specific approaches that fuel sustainable growth.